Juliette Steer understands that your privacy is important. We are committed to protecting the privacy of your personal information as you use this website. This Privacy Policy explains how we collect, use, and protect information gathered from you.

By using this website, you consent to the terms of this Privacy Policy. You should also review our Terms & Conditions to understand the general rules governing your use of this website and any additional terms that may apply when accessing particular services or materials.

Website Address: https://juliettesteer.com

If you have any questions about this policy, you can contact us at: juliette@juliettesteer.com.

What Information We Collect

1. Personal Information

We collect personal data that identifies you as an individual, including but not limited to:

• Name
• Email address
• Phone number
• Billing address (for transactions)
• Payment details (processed securely through third-party providers)
• Any personal details you voluntarily provide in forms or communications
• 
  

2. Non-Personal Information

We also collect non-personal data, which cannot be used to identify you, including:

• Browser type and settings
• IP address
• Referring website links
• Time spent on pages and interaction with content

How We Use Your Data

We process personal data under the following lawful bases, as required by UK GDPR:

• Consent - When you voluntarily provide information (e.g., signing up for emails, completing contact forms, or opting into offers).
• Contract– When processing is necessary to fulfill a transaction or service request (e.g., payments through Systeme.io).
• Legitimate Interest - For business operations like fraud prevention, analytics, and service improvements.

We use your data to:

• Provide access to services and website features
• Process purchases and deliver products/services
• Respond to enquiries and provide customer support
• Send relevant email communications (with opt-out options)
• Improve website experience through analytics

Cookies & Tracking Technologies

We use cookies and related technologies to enhance user experience, track visitor activity, and manage website performance.

Cookies allow us to:

• Improve site functionality and performance
• Understand how visitors interact with content
• Provide personalised experiences

Managing Cookies:

By using this site, you consent to the use of cookies unless you opt out. You can manage cookie settings in your browser or adjust preferences via our cookie settings page.

Third-Party Cookies:

We may use third-party services such as Google Analytics, Facebook Pixel, and Zapier for data analysis and marketing purposes. These providers have their own privacy policies that govern their use of your data.

Third-Party Data Sharing

We do not sell, rent, or share your personal data with unrelated third parties. However, we may share information with trusted third-party service providers, including:

• Google Analytics (website analytics)
• Stripe (payment processing)
• Mailerlite (email marketing)
• Systeme.io (course & service management)
• Facebook Pixel (marketing insights)
• Zapier (automation services)

All third-party providers are contractually required to comply with UK GDPR and protect your data.

We may also share data with other trusted third-party providers in the future, and this Privacy Policy will be updated accordingly.

How Long We Keep Your Data

We only retain personal data for as long as necessary for the purposes outlined in this policy, or as required by law.

• Email subscribers can opt out at any time.
• Transaction records may be retained for tax or compliance purposes.

Your GDPR Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Request deletion of your personal data
• Restrict processing under certain conditions
• Object to certain uses of your data
• Withdraw consent at any time for processing based on consent (This will not affect the lawfulness of processing before withdrawal.)

To exercise these rights, contact us at juliette@juliettesteer.com.

How We Protect Your Data

We implement industry-standard security measures to protect your data from unauthorised access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

If a data breach occurs, we will take appropriate steps to investigate and notify affected users if required by law.

Children’s Privacy

Our services are intended for adults (18+).

We do not knowingly collect or process data from children under 13. If we discover that we have collected data from a minor without parental consent, we will delete it immediately.

Changes to This Privacy Policy

We reserve the right to update this policy as needed. Any changes will be listed in this section, and if the changes are significant, we will provide a notice on the website.

Contact Information

If you have any questions about this Privacy Policy or how we handle data, contact us at:

📧 Email: juliette@juliettesteer.com

🌍 Website: https://juliettesteer.com